Retail and apparel companies have been among the early adopters of RFID technologies, both internally and within their shared supply chains. Many businesses are already seeing benefits, and are prepared to share their insights about those benefits, as well as the implementation issues they needed to address before achieving them.
May 4 › 11:00 AM
Herman Kay Uses RFID to Track and Improve Garment Production
Herman Kay Co., a manufacturer of coats and outerwear for women and men, has deployed an RFID-based tracking system that is leading to measurable improvements in its operations. The company markets its products under Michael Kors, Anne Klein and other brand names, and garments equipped with RFID tags are stored and transported to retailers on hangers. Learn how the data characterizing each garment is associated with its electronic RFID tag, enabling the firm to make sure orders are correctly packaged and shipped to customers. Hear how the technology can be used in the future, from warehouse to shipping dock.
Speaker: Richard Haig, CIO/CTO , Herman Kay Co.
May 4 › 11:50 AM
Open to all conference attendees, these sponsor-led sessions feature some of the industry's most innovative solutions. Hear real-life examples of successful deployments, including in-depth discussions of both time-tested and emerging solutions.
May 4 › 12:30 PM
Lunch in RFID Journal LIVE! Exhibit Hall
May 4 › 3:00 PM
RFID Speeds Up Service at Café
A busy restaurant is keeping its order delivery times down to 10 to 12 minutes thanks to an RFID-based paging system, which helps runners find customers in the café or bar, or on the patio. An RFID tag with a unique ID number encoded on it is affixed to the underside of each table. When customers place a food order, that order is input into the restaurant's point-of-sale (POS) system. The customer is then handed a rechargeable tracking device. A staff member inputs the device's number into the POS system and the customers then carry it to a table, enabling the serving staff to locate them when their order is ready. Learn how the system can run reports to ascertain how efficiently orders are being delivered, and how it has improved customer service.
May 4 › 3:50 PM
Award Finalists Session: Best New Product, Group 2
This award will be given to the company that exhibits the best new RFID product or service at RFID Journal LIVE!. An independent panel of judges has selected 10 finalists, which have been divided into three groups. Each finalist will speak for a few minutes about its product.
May 4 › 4:00 PM
Retailer Discovers RFID's Benefits
A casual apparel company has adopted a radio frequency identification solution to track its products across the entire supply chain, from its distribution center to its stores. The company installed the system in 2014, and is now expanding the deployment to include the tagging of products by manufacturers, thereby enabling the retailer to track its merchandise from the point at which they are made. The technology has allowed the retailer to obtain real-time, accurate inventory data, making it possible for consumers to find what they need while shopping at the store. Learn how the firm is using RFID to increase revenue, thanks to the higher availability of goods on the sales floor.
May 5 › 9:00 AM
RFID Is Key to Improving Customer Service
A global car-rental company has deployed RFID technology to identify the locations of car keys, thereby reducing customers' waiting times and automating the collection of data related to when the vehicles are returned. The solution consists of key fobs with embedded passive ultrahigh-frequency (UHF) RFID inlays, as well as the installation of readers in sales counters, at the lock boxes in which customers can return car keys when sales offices are closed, and at the bins where the keys of cleaned vehicles are deposited. Leveraging its own management software, the car-rental company uses the RFID data to track where in the office the key is located for a particular car that will be rented, as well as, in some cases, when a vehicle was returned and when it is ready for its next rental. Hear how the system has reduced the number of customer complaints by 30 percent, and how it has automated the collection of vehicle return times.
May 5 › 9:45 AM
Eliminating Out-of-Stocks Via RFID
A discount retailer is adopting a company-wide RFID-tagging program to manage its inventory on an item-level basis at many or all of its stores. The deployment, which will begin with about a dozen stores, will use smart labels, made with passive ultrahigh-frequency RFID tags and attached to merchandise in "key categories," including women's, baby and kids' apparel, as well as home décor. For the rollout, product suppliers will attach price tags with integrated RFID inlays to merchandise at the point of manufacture, in the same manner that they previously used to attach price tags. Hear how the firm plans to use item-level RFID inventory management to support its omnichannel supply chain initiatives.
May 5 › 10:30 AM
Shoe Store Engages Customer Interest With RFID
A chain of shoe stores that specializes in sports footwear is using passive EPC UHF RFID technology to connect its customers with information regarding shoes on display, saving them time they would otherwise have to wait for employees to search for shoes in the back room. The system consists of interactive displays and cloud-based software that offers information about other products in which customers might be interested while they are shopping at the store. The presenter will share how the use of the technology has increased the speed of the shopping process, while also making workers more productive and boosting the store's image for innovation.