Retail and apparel companies have been among the early adopters of RFID technologies, both internally and within their shared supply chains. Many businesses are already seeing benefits, and are prepared to share their insights about those benefits, as well as the implementation issues they needed to address before achieving them.

View a short video that shows how RFID is benefiting retailers today.

Apr. 16 2:00 PM

Marks & Spencer Broadens and Deepens its RFID Use

A pioneer in the use of radio frequency identification, Marks & Spencer (M&S) is one of the United Kingdom's leading retailers, with some 760 stores. In 2001, M&S began using RFID to track deliveries of fresh food into distribution centers. In 2004, the company launched its RFID effort, deploying a solution to tag and track some clothing items at several locations. From 2012 to 2014 M&S saw a massive expansion in its deployment - to include 380 of its largest U.K. stores and more than 95% of its apparel and home ware. Since then, M&S has been busy investigating and trialing new uses of the technology across the entire scope of their operations. Learn why the firm expects the technology's future benefits to provide even greater merchandise visibility and accuracy, from supplier through DC’s and into stores, to support their omni channel efforts. Hear how RFID will be used to reduce cost, make processes more efficient, improve accuracy and ultimately enhance top line and bottom line performance.
Speaker: Richard Jenkins, Head of RFID Strategic Development , Marks & Spencer
Apr. 16 2:50 PM

Retailer Eliminates Out-of-Stocks for Store and Online Sales With RFID

As online stores sell a growing number of goods, retailers that offer both online and in-store sales face a unique challenge in tracking the flow of inventory through brick-and-mortar and online channels, as well as ensuring that products sold online are actually in stock, and have not already been sold to shoppers at a physical store. A retailer is attaching UHF RFID tags to garments, and is using handheld and point-of-sale readers to track which inventory is at stores and available for online sales. Learn how the firm is using RFID to improve inventory accuracy at its distribution center and stores, resulting in a 60 percent drop in online sales cancellations.
Apr. 16 3:30 PM

Refreshment Break

Apr. 16 4:00 PM

Luxottica Improves Returns Traceability and Profitability With NFC

Luxottica Group, the world leader in premium, luxury and sports eyewear, is using NFC technology to manage unsold glasses that are returned from customers in 27 European countries. The project enables the company's after-sales department to trace the crediting, quality control, refurbishing and packaging activities of almost 2 million pairs of glasses annually. An NFC tag in the shape of a small badge with a lanyard is applied to each item, enabling the firm to read directly from a tablet, identify the glasses and record all subsequent activities. Learn how the project has enabled Luxottica to automate identification and traceability that was previously carried out by paper forms and complex reporting activities.
Speaker: Gian Stefano Fantini, Global After Sales Executive, Luxottica Group
Apr. 16 4:50 PM

Moods of Norway Increases Sales Via RFID

Scandinavian clothing company Moods of Norway (MoN) has equipped 13 of its stores with RFID technology to better manage its inventory. This deployment follows a six-month pilot that boosted sales of men's shirts and suits by double digits. During the pilot (which consisted of tagging men's shirts and suits, and using a handheld reader to conduct inventory counts on the sales floor), the system not only provided 98 to 99 percent inventory accuracy, but also reduced the amount of labor employees spent performing manual inventory checks, thereby enabling more frequent checks. Learn how MoN expanded the program to include men's suits, and how it expects to tag all children's, sports, women's and men's clothing, as well as footwear, for the spring and summer 2015 seasons.
Speaker: Hans Petter Hübert, Supply Chain Manager, Moods of Norway
Apr. 17 9:00 AM

Ritani Uses RFID to Engage Shoppers, Increase Sales

Jewelry company Ritani is using an RFID solution enabling retailers that sell their jewelry to automatically display information about merchandise that customers asked to see, and also allows those shoppers to share the items' images after making a purchase. Store management can collect data regarding sales-floor behavior, including which items have been viewed, the percentage that were purchased and employees' sales rates. Learn how the technology can provide shoppers at brick-and-mortar stores with the advantages they can gain during online shopping—such as easy access to data about a product and the ability to scroll to similar items before making a purchase.
Speaker: Simon Tam, CTO, Ritani
Apr. 17 9:45 AM

Brascol Uses RFID to Improve Inventory Control

Brascol, a leading wholesaler and distributor of babies' and children's clothing in Brasil, has deployed a radio frequency identification solution to optimize control of its inventory, increase operational savings and provide an improved service experience to customers. Learn how the firm has used the technology to successfully reduce the average checkout time for customers by one-third.
Speaker: Antonio Almeida, Superintendent, Brascol
Apr. 17 10:30 AM

Best New Product, Group 3

This award, formerly Best in Show, will be given to the company that exhibits the best new RFID product or service at RFID Journal LIVE! An independent panel of judges has selected 10 finalists, which have been divided into three groups. Each finalist will speak for a few minutes about its product.