Luxottica Improves Returns Traceability and Profitability With NFC
Luxottica Group, the world leader in premium, luxury and sports eyewear, is using NFC technology to manage unsold glasses that are returned from customers in 27 European countries. The project enables the company's after-sales department to trace the crediting, quality control, refurbishing and packaging activities of almost 2 million pairs of glasses annually. An NFC tag in the shape of a small badge with a lanyard is applied to each item, enabling the firm to read directly from a tablet, identify the glasses and record all subsequent activities. Learn how the project has enabled Luxottica to automate identification and traceability that was previously carried out by paper forms and complex reporting activities.