Retail

Retail and apparel companies have been among the early adopters of RFID technologies, both internally and within their shared supply chains. Many businesses are already seeing benefits, and are prepared to share their insights about those benefits, as well as the implementation issues they needed to address before achieving them.

View sessions in the Main Track

10 Nov. 11:55

The John Lewis Success Story: From Pilot to Deployment

John Lewis is a leading department store retailer in the U.K., owned by The John Lewis Partnership, which also operates Waitrose supermarkets. In 2007, the company made its first foray into RFID with a one-store evaluation in the women’s shoe department. Based on the results of that project, in 2008, it moved to men's suits in four trial stores and four control stores, tagging at the source. Hear how the firm recently conducted a pilot in three shops which included the integration of legacy systems and 25,000 SKUs across selected fashion assortments. Gain an understanding of the challenges faced by John Lewis and how the company plans to roll out item-level RFID to more stores.
Speaker: Rupert Thorpe, Senior Manager, Selling Support Department, John Lewis
10 Nov. 12:35

Marc O'Polo Discovers RFID's Benefits

German casual apparel company Marc O'Polo has adopted a radio frequency identification solution to track its products across the entire supply chain, from its distribution center to 86 of its stores throughout Europe. The company installed the system in 2014, and is now expanding the deployment to include the tagging of products by manufacturers, thereby enabling the retailer to track its merchandise from the point at which they are made. The technology has enabled Marc O'Polo to obtain real-time, accurate inventory data, making it possible for consumers to find what they need while shopping at the store. Learn how the firm is using RFID to increase revenue, thanks to the higher availability of goods on the sales floor.
Speaker: Jana Hildenbrand, Director of Sales Support, Marc O'Polo
10 Nov. 13:15

Lunch Break in Exhibit Hall

10 Nov. 14:20

River Island Uses RFID to Improve Visibility and Combat Loss

Fashion brand River Island operates more than 350 stores throughout Europe, the Philippines and the Middle East, as well as a website that ships to more than 100 countries worldwide. This session will cover River Island's use of RFID from trial to rollout. Hear how the trials have been implemented, the benefits and learnings the company has obtained, and the next steps of the project.
Speaker: Martin Speed, Safety and Loss Program Manager, River Island
10 Nov. 15:00

GIKS Fashion Chain Deploys RFID in Stores and DC Within a Week

GIKS MODE sells fashion and apparel items from multiple top brands, with stores across Belgium. The chain is using RFID at all of its stores and its distribution center to increase sales and reduce shrinkage. The fashion retail chain put the technology into production during a single week in June, due to careful planning and execution, as well as the plug-and-play nature of the selected solution. The firm is tagging all of its items at the central DC and, as a result, has gained visibility into stock movements across the entire supply chain. GIKS MODE deployed a variety of in-store and supply chain applications, including weekly store cycle counts, shipment validation, early detection of vendor errors and automated point-of-sale checkout. During this presentation, the firm will discuss its RFID deployment, along with IT considerations and RFID business benefits for fashion retail chains.
Speaker: Stefaan Allemeersch, CEO, GIKS MODE
10 Nov. 15:40

GS1 UK Update: Supporting a Global Approach to Adoption

The existence and promotion of the GS1 EPC RFID standard since 2005 has in no small way contributed to the wider adoption of RFID in the retail industry, particularly in the apparel and general merchandise sectors. In this presentation, GS1 UK's Andy Robson will review the industry trends driving RFID adoption in the United Kingdom and throughout Europe, and discuss key lessons learned. He will also share the latest GS1 standards developments, including tools for supporting new implementations.
Speaker: Andy Robson, Supply Chain Solutions Manager, GS1 UK
10 Nov. 15:55

Networking Break in Exhibit Hall

10 Nov. 16:40

Moods of Norway Increases Sales via RFID

Scandinavian clothing company Moods of Norway (MoN) has equipped 13 of its stores with RFID technology to better manage its inventory. This deployment follows a six-month pilot that boosted sales of men's shirts and suits by double digits. During the pilot (which consisted of tagging men's shirts and suits, and using a handheld reader to conduct inventory counts on the sales floor), the system not only provided 98 to 99 percent inventory accuracy, but also reduced the amount of labor employees spent performing manual inventory checks, thereby enabling more frequent checks. Learn how MoN expanded the program to include men's suits, and how it expects to tag all children's, sports, women's and men's clothing, as well as footwear.
Speaker: Hans Petter Hübert, Retail Director, Moods of Norway
10 Nov. 17:20

RFID Use Grows and Evolves at Marks & Spencer

A pioneer in the use of radio frequency identification, Marks & Spencer (M&S) is one of the United Kingdom's leading retailers, with some 760 stores. In 2001, M&S began using RFID to track deliveries of fresh food into distribution centers. In 2004, the company launched its RFID effort, deploying a solution to tag and track some clothing items at several locations. From 2012 to 2014, M&S saw a massive expansion in its deployment & to include 380 of its largest U.K. stores and more than 95% of its apparel and homeware. Since then, M&S has been busy investigating and trialing new uses of the technology across the entire scope of its operations. Learn why the firm expects the technology's future benefits to provide even greater merchandise visibility and accuracy, from suppliers through DCs and into stores, to support their omnichannel efforts. Hear how RFID will be used to reduce costs, make processes more efficient, improve accuracy and ultimately enhance top-line and bottom-line performance.
Speaker: Richard Jenkins, Head of RFID Strategic Development, Marks & Spencer
10 Nov. 18:00

Conference Concludes